![]() This will allow us to find the root cause of this issue, when we look into this further. Let us know how this goes, and share the specific error code you're getting as well. If you're still getting an error, you can see other troubleshooting options on our HBO Max sign in FAQ page that includes steps for gaining access to your streaming service. Additionally, try using your Access ID if this doesn't work. If you have multiple AT&T accounts, make sure to use the information for your wireless account.Select AT&T as your provider, and enter the AT&T account sign-in information.Go to HBO Max's webpage, and enter the 6 digit code that's on your TV.Whether you have a Max account or a provider account, you can easily access your favorite shows and movies on any device. Stay on the screen with the 6 digit code, and grab your phone or a computer. Sign in to Max, the streaming service that offers you the best of HBO, Discovery, Warner Bros., and more.Do not select Allow when asked if HBO Max can use your TV provider subscription, please select Don't allow.If you're signed in, and don't know how to sign out, select How do I sign out? instead.Open HBO Max, choose the Profile icon and select Sign in.First, sign out of HBO Max on the smart TV completely and then follow these steps to sign in to HBO Max: Sign in with your Cricket username and password or create a Cricket login account.We're here to make sure everyone on your account can make us of HBO Max on every platform, in to HBO Max on a smart TV is a bit different compared to signing in on a computer or mobile device. Select Cricket Wireless as your provider. Step 1.Visit Max or download the Max app and select Sign In Quickly scan the QR code or visit max.com/providers to enter the on-screen code. Note: You will need a second device for your first time logging in. Subscribe now With Max youll get: Unlimited access to thousands of TV shows and movies. ![]() Open the Max App on your Smart TV or connected TV device and choose Connect with Provider To view Max on a Smart TV or Connected TV Device: Now that you have everything you need, signing in is easy. If you forgot your username or password, click Account Management for more information. Note: Cricket customers are required to enter their Cricket username and password when activating their Max account on a new device. Once an account has been created, your login credentials can be used to sign in to both your Cricket and Max accounts. If you don’t already have one, you can create an online Cricket account online or download the m圜ricket App for your Apple or Android device. You must have an online Cricket account.To be eligible on a multi-line account, at least one line must be on the $60/mo unlimited rate plan. Cricket customers must be on the $60/mo unlimited plan to access Max.To activate Max (ad supported), you must meet the following requirements: A kid friendly experience and flexible parental controls.Qualified Cricket customers may enjoy the ad-supported version of Max, which offers: Introducing Max! Max brings together all the programming customers already love - like acclaimed series and movies from the worlds of Harry Potter, the DC Universe and HBO - plus the best in true crime, reality, food and home.
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